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Dispatchers Hub, LLC
Privacy Policy

Effective Date: Dec 3rd, 2024

Dispatchers Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.dispatchershub.com), use our services, or interact with our SMS program.


1. Information We Collect


We collect information to provide our dispatching services, enhance your experience, and ensure compliance with applicable laws. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, company details, and other contact information provided through forms or service sign-ups.

  • Billing Information: Payment details and invoicing information necessary for processing transactions.

  • Communication Data: SMS communications, feedback, and inquiries made via our website or customer support channels.

  • Technical Data: IP addresses, browser type, device information, and website usage data collected through cookies or analytics tools.


2. How We Use Your Information


We use the information we collect to:

  • Provide and manage dispatching services, including freight updates and real-time notifications.

  • Communicate with you via SMS or email regarding load opportunities, dispatch updates, and promotional content.

  • Process payments and manage customer accounts.

  • Improve website functionality and user experience.

  • Send marketing materials, special offers, and industry-related insights, as per your preferences.

  • Comply with legal and regulatory requirements.


3. Sharing Your Information


We may share your information in limited circumstances:

  • With Service Providers: Third-party vendors who assist with payment processing, SMS delivery, or other operational needs.

  • For Compliance: When required by law or to protect our legal rights.

  • With Your Consent: If you authorize additional sharing for specific purposes.

  • We do not sell your personal information to third parties.


4. SMS Program Privacy


By subscribing to our SMS program, you consent to receive updates about dispatching services, load opportunities, and promotional content. Your data (e.g., phone number, message history) is used solely for this purpose. To opt out, text “STOP” at any time. For assistance, text “HELP” or contact us at policy@dispatchershub.com.


5. Cookies and Tracking


We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can adjust cookie settings via your browser.


6. Your Rights and Choices


You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing emails or SMS alerts by following the provided instructions.

  • Adjust cookie preferences or analytics tracking settings.
    To exercise your rights, contact us at policy@dispatchershub.com.


7. Data Security


We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. While we strive to secure your information, no system can guarantee complete security.


8. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.


9. Updates to This Policy


We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the effective date.


10. Contact Us


For questions about this Privacy Policy or how we handle your data, contact us at:

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